FAQ - Registration Wizard Error: HTTP/1.1 301 Moved Permanently

 
When using the Registration Wizard, the error appears: HTTP/1.1 301 Moved Permanently.

Products Affected: Biotas, LOAS

Back to: Help / Frequently Asked Questions


Cause: This is caused by the ecostats.com servers now requiring full security protocols for all connections.

History: Some older software products do not have the ability to use a secure connection. To support seamless, direct and within product registration for these products, some gateways were allowed to access the ecostats.com severs without a secure connection. This was changed in 2023. Now all incoming connections must use a secure connection. Using the registration or remote database connection features in these products to ecostats.com servers therefore no longer function directly and will return a 301 error code (this code provides the new secure link, but these products can not use this link).

Solution: To register your copy of these products either with purchased registration values or as fully functioning trial evaluation versions, all users now are required to use the web browser registration option. To aid in registration with a web browser the browser used may be on any device, including a cell phone.

Online Registration Guide and Instructions:

1)

Start by opening the Registration Wizard in the Biotas or LOAS. In the Registration Wizard select in the REGISTRATION METHOD window, the second option:

  • I want to register using a web browser.

2)

Next, open the online registration system available from either the  Software, or Help page:

 

The registration page should appear. Select an option to proceed. If you are registering your purchased licensed keys, select "Register password". If you want to register a fully enabled Evaluation copy, which sets a use limit before you must then purchase a license, select "Register evaluation".

3)

Enter your data as required. If you are registering your purchased licensed keys, select "Register password" and set the Action to "Register Software" if it is not already set.

For both registering license keys or evaluation versions your System ID can be found in the "About" window of each product:

  • ------> 

  • or in the GET KEY ONLINE section of the Registration Wizard:

After you submit the form, you will be given a Registration Key which you will use in the Biotas or LOAS Registration Wizard in step (4) below.

Registration Results:

Evaluation Results:

 

4)

Follow the Wizard, entering your data as requested. When you come to the Registration Wizard page GET KEY ONLINE, enter the key you generated in step (3) below your System ID. And select the Next button to complete registration on your computer.